#GAReads | She’s Not Mad. She’s Just Not Using Exclamation Points.

“She’s Not Mad. She’s Just Not Using Exclamation Points.”:

A young employee on my team hit three big goals in one afternoon last month. “Wow,” I, her boss, wrote. “Well done. Really great work.”

Did I really think so? And, without a “Wow!!!” or a “Great job!!” did she feel that she in fact did a great job?

Exclamation points aren’t just an accepted part of business these days, they’re expected.

Read Nikki Waller’s full article at The Wall Street Journal here…